Sales Inquiries:
855-864-1571
Current Customer Support:
888-383-2445
IT & Telecom Services
About
About TelCon Associates
TelCon - List of Services
Case Studies and Successes
Clients We Have Served
We Stand Out
- exceeding expectations and making clients very happy.
IT Solutions
IT Project Management Solutions
IT Help Desk Services
IT Tech Support Services
- Our national network of technicians specialize in all types of IT and Telecom issues.
Benefits of Outsourcing Technicians / Services
Telecom Solutions
Telecom Expense Reduction
Telecom Expense Management
Telecom Auditing
- No upfront fees!
Telecom Audit Training
Customized Reporting
- for Billing, Billing Approval, Construction, Inventory, Month-End, Savings, and Ticket Status
Wireless Management
Contact
Contact TelCon Associates
Contact Tech Support Services.
Our nationwide network of technicians can handle your on site issues.
TelCon Associates List of Services
Project Management - IT & Telecom
Circuits:
Adding, Disconnecting, Troubleshooting, and Migrations
E911 Audits
LNP Provisioning
Network and Cloud Services:
Maintenance and Updating, Troubleshooting, Backup and Security Solutions, Hosted Exchange, Software Solutions, and Remote Access
Port-aways
Porting of lines
Projects (IT and Telecom):
Migration of Equipment or Services, Installation or Disconnection of Equipment or Services, Proposals, Inventory Build, Gathering CSR's, and Contract Negotiation
Transfer of Accounts for ownership changes
VoIP:
Equipment, Installation, Migration, Changes, and Troubleshooting
Telecom Expense Management
Cost Reduction Analysis:
Reviewing Bills and Services, Identifying opportunities for savings
Expense and Budget Management:
Monthly Expense Review and Control, Telecom Bill Management.
IT and Telecom Inventory Management:
Maintaining an Inventory of Services for each Location, Tracking All Changes
Transfer of Accounts for ownership changes:
Due Diligence and Transfer of Ownership with vendors
IT and Telecom Vendor Contracts:
Setting up New Contracts, Negotiating and Renewing existing Vendor Contracts
Reporting and Monitoring:
Customized Websites that can be accessed 24/7 for Personalized Reports and follow up on activities
IT and Telecom Checks and Balances:
Online Approval of Expenses and Budget Codes
Technology Solutions
IT Help Desk
Cable:
Add, Change, Delete, or Troubleshoot
Cell Boosters:
Equipment purchase, Installation, and Troubleshooting
Circuits:
Adding, Disconnecting, Troubleshooting, and Migrations
Concierge Desks:
Add, Change, Delete, or Troubleshoot services
Emergency Phones or Call Boxes:
Add, Change, Delete, or Troubleshoot
Fitness Centers:
Add, Change, Delete, or Troubleshoot for NetPulse and MDTA's
Internet:
Add, Change, Delete, or Troubleshoot
Life Safety:
Add, Change, Delete, or Troubleshoot the following Lines: Gate, Alarm, Elevator, Pool, and Fire
Long Distance:
Add, Change, Delete, or Troubleshoot
Maintenance Shop:
Add, Change, Delete, or Troubleshoot services
Network and Cloud Services:
Maintenance and Updating, Troubleshooting, Backup and Security Solutions, Hosted Exchange, Software Solutions, and Remote Access
Phones and Phone Systems:
Equipment Purchase, Installation, Repair, Programming, Troubleshooting, Voice Mail, and Feature Changes
Phone lines:
Add, Change (Feature Changes), Delete, or Troubleshoot
Property Services:
Add, Change, Delete, or Troubleshoot services for the following: Water Meter, Pump Station, Boiler Room, Sprinkler Monitoring, Kronos, Handi-Track, and Building Management Systems
Quotes:
Obtain quotes from a variety of carriers for requested services. Make selection based on customer profile and parameters
Remote Call Forward Service:
Add, Change, Delete, or Troubleshoot
Security Cameras:
Internet Service for the cameras and cabling
Toll Free Service:
Add, Change, Delete, or Troubleshoot
Transfer of Accounts:
For Ownership Changes
Voice Mail:
Add, Change, Delete, or Troubleshoot
VoIP:
Equipment, Installation, Migration, Changes, and Troubleshooting
Wireless:
Add, Change, Delete, or Troubleshoot
Nationwide Technicians
Circuits:
Adding, Disconnecting, Troubleshooting, and Migrations
Data Center / Switching Station Troubleshooting:
Circuit problems, Card Errors, DS3 Cross Connects, and Power Outages
Data Services:
Install, Replace, or Reseat a Card
Demarc Extensions
DS3 Cross Connects:
Install, Connect, and Swing
Fitness Centers:
Add, Change, Delete, or Troubleshoot for NetPulse and MDTA's
HVAC Repairs:
HVAC, Humidity, Flood, and Temperature
Investigate and Support Resolution for Alarms:
Adding, Disconnecting, Troubleshooting, and Migrations
Moves and Renovations:
Surveys, Cabling, Wiring, Jack installation, Set up of temporary office, Coordination of Move
Network and Cloud Services:
Maintenance and Updating, Troubleshooting, Backup and Security Solutions, Hosted Exchange, Software Solutions, and Remote Access
Phones and Phone Systems:
Equipment Purchase, Installation, Repair, Programming, Troubleshooting, Voice Mail, and Feature Changes
Surveys for preparation of the following activities:
Cabling, Wiring, Jack Installation, Proximity and Installation of Services, and Line Traces
VoIP:
Equipment, Installation, Migration, Changes, and Troubleshooting
Wiring:
Clean Up, Organization, and Labeling
Construction and Renovation Support
Construction:
IT and Telecom Project Management
Demarc Extensions
Moves and Renovations:
Surveys, Cabling, Wiring, Jack installation, Set up of temporary office, Coordination of Move
New Office Set Up:
IT and Telecom Project Management
Surveys for preparation of the following activities:
Cabling, Wiring, Jack Installation, Proximity and Installation of Services, and Line Traces
Wiring:
Clean Up, Organization, and Labeling