Since 1972, TelCon Associates, a telecommunications consulting firm specializing in TEM through Audits,
Bill Management, Telemanagement, and Tech Support services, has saved businesses millions of dollars
year after year.  Our management solutions include:
Our clients can utilize one service, multiple services or bundle all of them together
for optimum telecom savings. Our telecommunications management experts will reduce your telecom spend.
Our Telecom Expense Management service can be an extremely cost-effective outsourcing solution. Custom solutions, saving
time and money. Call today!
Q: What certifications, and / or technical training does your company have which sets you apart from your competition?
The majority of Telecom Expense Management (TEM) companies have been in existence less than 10-15 years. TelCon
Associates has been analyzing voice / data services for over 40 years.
TelCon Associates was one of the founding members of the Society of Telecommunication Consultants, and our president served as the first president for
Q: Is a voice and data analysis mandatory before using any other cost-reduction services?
No. Our telecom cost-reduction services can be used independently of each other. Completing an audit prior to utilizing other services,
however, does help provide a base line of services, equipment inventory, contracts, etc.
Having this information prior to managing bills or
handling telecom issues does help us maximize savings for you. Please contact us for more information on a custom cost-reduction solution that suits your needs.
Q: Do you “outsource” any of your cost-reduction work overseas?
No. All work is done “in-house” by highly qualified and experienced TelCon Associates staff members.
Q: Can you provide a customized telecommunications cost-reduction solution?
Yes. Every company is unique and your situation may require a customized telecom cost-saving solution. We have worked
with and provided value to companies from a variety of industries over the years.
Contact us to discuss your specific telecom goals and needs, so that we may put a custom solution in place for you.
While a cost-reduction analysis routinely results in considerable annual telecom savings for our clients,
it is still only a “snapshot” in time.
Combining telecom auditing, and a complete inventory with bill
pay service makes the perfect recipe for reducing telecom costs and keeping them level.
We can pay your telecom bills for you, allowing you to reduce the number of employees assigned to order
management and invoice verification. All of our services are done in-house, and our staff reviews
and analyzes every single bill.
We don’t just put invoice amounts into a computer and look at issues that exceed a certain threshold from one
month to the next. TelCon scrutinizes every bill.
These are your bills you are hiring us to
manage. You have a right to see your bills whenever you may want or need to, so we scan every single bill
and make it available to you online 24/7. If you need to see a bill for any reason, you have instant
access to it.
Should you desire a higher level of control, you also have the option to approve payments of
bills online before money is disbursed.
The stark reality is that carriers and third party vendors will continue to make billing errors, add unauthorized charges, change plans
without authorization – and on and on.
Our Telecom Expense Management service solves these types of
issues and keeps telecom expenses under control on a monthly basis.
• We implement a system according to your needs in which each and every bill is analyzed.
• We are vigilant at identifying and removing errors from bills, in order to reduce your telecom expenses.
• We track your savings and provide a ROI.
• Check out this case study to see how a current customer benefits from our Bill Management Service.
Executives at a large residential multifamily REIT were concerned with the escalating cost of their annual telecom services. They were certain that
these expenditures could be significantly reduced, but lacked the knowledge and expertise to get them under control.
TelCon Associates was brought in to provide a complete review and "snap shot" of current telecom voice and data services. A line inventory was
completed for each location, after which recommendations were made for removing unused lines, features, and erroneous charges. A new and much better
contract was also negotiated with at&t.
Overall, TelCon Associates reduced annual telecom expenses for this client by $200,000 - an average of $3000 for each field office. Executives
promptly engaged TelCon Associates to manage all monthly invoices so they could be kept under control going forward. 75% of this client's bill
management fees have been eliminated through ongoing maintenance and savings found inside monthly bills.
• Check out
Telecom Expense Reporting. We provide Telecom Expense Management customers with their own website for 24/7 access to all billing information.