IT staff time and resources are constantly being pushed to their limit. Adds, moves, or changes to an
existing service and ordering new services oftentimes get lost in the shuffle and end up low on the priority list.
TelCon Associates can help relieve your IT staff of tedious and time-consuming IT and Telecom tasks by
supplementing your staff with an IT Help Desk Support Service for routine tasks.
“TelCon has brought to AvalonBay a complete, yet simple approach to managing our telecommunications needs. We started with
Cost-Reduction Consulting of our existing telecom inventory. We then completely handed over our entire telecom department to TelCon
to provide continued maintenance of our bills and services.” –AvalonBay Communities
Our IT Help Desk Support Services will ensure that orders are placed correctly, in a timely manner, and are followed through
to completion. You can even track the progression of your order on a customized website. You will also have an accurate
and up-to-date inventory of services and changes each month.
We enable your staff to concentrate on core business activities – without the worry that field locations are breaking the
budget or making decisions that don’t support your telecom profile and/or requirements. We only place orders that are approved
by appropriate management personnel.