Telemanagement and Technical Support Services

Adds, moves or changes to a bill or account, ordering new service or changing features on existing services are all considered “Telemanagement” activities.  TelCon Associates can handle any and all of these types of tasks for you.

For large companies with multiple locations, our Telemanagement service provides a means to create a profile of telecom services to be used for all field locations.  Now you can not only easily control telecom changes, but you will free up staff members who currently handle field location telecom tasks. We can take the hassle out of trying to manage hundreds of locations from your IT department or corporate headquarters.

TelCon Associates specializes in gaining control over these sites by developing and managing an inventory for every line at all locations. When a field office needs to make changes to their existing telecom services, such as adding or removing lines or features, our consultants handle the changes.

We also handle a wide variety of telecom troubleshooting issues.  Our staff has extensive experience in troubleshooting virtually every possible telecommunications issue.

“TelCon has brought to AvalonBay a complete, yet simple approach to managing our telecommunications needs. We started with Cost-Reduction Consulting of our existing telecom inventory. We then completely handed over our entire telecom department to TelCon to provide continued maintenance of our bills and services.”
–AvalonBay Communities

Our Telemanagement service ensures that orders are placed correctly, in a timely manner, and are followed through to completion. You will also have an accurate and up-to-date inventory of services each month.

Our service enables your staff to concentrate on core business activities – without the worry that field locations are breaking the budget. We only place orders that are approved by appropriate management personnel.

Telecom Tech Support (TTS)

TelCon Associates has added more value to its Telemanagement services with the addition of a nationwide network of telecom tech support personnel.

Our technicians are fully licensed and bonded and are available at a moment’s notice to support our clients’ field locations throughout the majority of the metropolitan areas of the United States.

Contact us today to learn more about how our Telemanagement and tech support services can save your company time and money.