New Polling Service Now Available for Multifamily Apartment Communities

October 6, 2011

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Elizabeth Supica, VP

TelCon Associates has managed telecommunications for some of the largest REITs in North America for many years.   Because we are in the position of dealing with most of the issues that multifamily communities and their residents deal with every day, we consider ourselves very well attuned to the challenges of the industry.

The overriding question that we ask constantly ask ourselves is…”how can we continue to provide value to our multifamily clients through the use of telecommunications-based services?”

Our goal is to help our residential multifamily clients not only reduce and maintain telecom expenses, but also help grow their businesses and increase their “bottom line”.  We do this by providing services that assist them in keeping their customers (i.e. residents) happy and ready to sign another lease.

The fast growth of mobile technologies has made it possible for us to do just that.  We have recently rolled out a new phone polling service for multifamily communities.  Our aim with this new service is to provide a simple and affordable way for multifamily management and staff to gain valuable, real-time feedback on just what their residents like – and dislike- about the issues that concern them.

Let’s face it, sites like Facebook and Twitter have made it too easy for residents to vent their complaints and frustrations instantly to the world.   The proactive approach is to find out what residents are thinking BEFORE they turn to social media outlets.  Our phone polling service can help.

The following video gives a short two minute overview of the service and how it works.  If you would like a personal demo, please contact us and we will provide you with all the information you need.